“Good marketing here means you know the product so well you could have built it.”
Dee Quinn, Sales Operations Lead
- 01
Describe the most significant change to your role in 2025.
Sales ops used to mean reports, territory carving, and comp plan administration. Those still exist. But the biggest part of my job now is designing the agentic workflows that sit between our CRM data and our sales team. I decide what the agents watch, what they surface, and what triggers a human alert. That's a systems design role more than a revenue operations role.
- 02
What does a typical week look like when agents are actually in the loop?
Monday I review what the agents flagged over the weekend — accounts that crossed risk thresholds, deals that went cold, merchants whose usage patterns changed. I route those to the right AE with context attached. Mid-week I'm working on the next iteration of the workflow itself — what signal is the agent missing, where is it generating false positives. Friday is reporting: did the system make the team more effective this week, and what's the evidence.
- 03
What makes this different from any other company you've worked at?
Sales ops at most companies is reactive — you build reports after the fact and nobody reads them until quota review. Here, the operations layer is live. Insights surface in the rep's workflow the same day they're relevant. That changes what operations actually does. We're not historians anymore. We're infrastructure.
See open seats.
Building across engineering, product, data, sales, ops, finance, and people. Every role is an Operator role.
We get people offline through quality local experiences at great value. That's still the mission. Everything above is what it takes to deliver it in 2026.