Chloe Darke

Describe the most significant change to your role in 2025.

Talent acquisition at most companies is a volume operation — source, screen, schedule, close, repeat. Here it became a precision operation. The roles we're filling require specific combinations of domain knowledge and AI fluency that are genuinely rare. I spend less time on volume and more time on calibration: understanding exactly what each hiring manager needs, mapping that to candidate profiles with fidelity, and not wasting anyone's time on misaligned conversations.

What does it mean to operate alongside agents in your function?

I use agents to run the top-of-funnel: sourcing candidates from multiple channels against a structured profile, screening CVs, and scheduling first-round calls. That eliminates the coordination overhead that used to consume half my week. What the agent cannot do is assess whether a candidate will thrive in an environment where ambiguity is the default and the operating model keeps changing. That read is mine.

What would you tell someone considering joining Groupon right now?

If you're in talent acquisition and you want to understand what this function looks like in an AI-native company — where you're filling roles that didn't exist two years ago, using tools that speed up sourcing without replacing judgment, and hiring for a skill profile that the market barely recognizes yet — this is that place. It's harder than traditional TA. It's also more interesting.