“You ship the new model while the old one is still running. That's the job.”
Anthony Iglesias Bortolotti, Senior Platform Engineer
- 01
How has your workflow changed since the transformation started?
Platform work used to mean writing scaffolding for weeks before anyone could ship. Now I configure agentic pipelines — define the contract, set the guardrails, let the agents fill the implementation. My output is measured in systems enabled, not lines written. That's a different kind of accountability and I prefer it.
- 02
What does it mean to operate alongside agents in your function?
I run infrastructure that agents depend on at runtime. That changes the failure model entirely. When a human engineer makes a mistake, you have a ticket. When an agent misconfigures a service at 3am during a traffic spike, you have an incident. So I design for observability first — every agentic workflow has explicit checkpoints I can inspect and override.
- 03
What makes this different from any other company you've worked at?
Most places talk about AI integration. Here, the integration is load-bearing. If the agentic layer goes down, the business slows — that's how wired-in it is. I've never worked somewhere where the infrastructure I maintain is this directly tied to commercial outcomes. It raises the stakes and makes the work real.
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